5.6. Payment Gateway Internal Errors

Error id

Error message

Error type

Filter error code

1

MALFORMED_REQUEST

INTERNAL

2

INVALID_CONTROL_CODE

INTERNAL

3

MERCHANT_CONTROL_KEY_NOT_FOUND

INTERNAL

4

ENDPOINT_ID_NOT_SPECIFIED

INTERNAL

5

ERROR_PARSING_ENDPOINT_ID

INTERNAL

6

ILLEGAL_STATE_FOR_RETURN

INTERNAL

7

MERCHANT_NOT_FOUND

INTERNAL

8

BAD_CREDIT_CARD_NUMBER

INTERNAL

9

BAD_CREDIT_CARD_CVV

INTERNAL

10

NO_CARD_PRINTED_NAME

INTERNAL

17

LANGUAGE_NOT_FOUND_BY_CODE

INTERNAL

101

ORDER_NOT_FOUND

INTERNAL

102

INTERNAL_ERROR

INTERNAL

103

CREATE_ORDER_ERROR

INTERNAL

104

SESSION_VALIDATION_ERROR

INTERNAL

105

CARD_NUMBER_ERROR

INTERNAL

106

SESSION_STATUS_ERROR

INTERNAL

107

WRONG_REVERSAL_AMOUNT

INTERNAL

108

RETURN_AMOUNT_REQUIRES_CURRENCY

INTERNAL

109

PARTIAL_REVERSAL_NOT_SUPPORTED

INTERNAL

111

ALREADY_CAPTURED

INTERNAL

112

CAPTURE_ALREADY_STARTED

INTERNAL

114

WRONG_CAPTURE_AMOUNT

INTERNAL

115

CAPTURE_AMOUNT_REQUIRES_CURRENCY

INTERNAL

116

PARTIAL_CAPTURE_NOT_SUPPORTED

INTERNAL

117

ACKNOWLEDGEMENT_CALL_NETWORK_ERROR

INTERNAL

118

ACKNOWLEDGEMENT_CALL_ERROR

INTERNAL

119

ACKNOWLEDGEMENT_INVALID_RESPONSE

INTERNAL

120

ACKNOWLEDGEMENT_VALIDATION_ERROR

INTERNAL

121

CARD_DATA_NOT_FOUND

INTERNAL

122

CARD_DATA_RETRIEVAL_ERROR

INTERNAL

123

INVALID_CALLBACK_URL

INTERNAL

501

PAYMENT_FORM_CANCELED

INTERNAL

1001

ERROR_CREATING_ORDER_INFO

INTERNAL

1002

ERROR_CREATING_TRANSACTION

INTERNAL

1003

CREATE_TRANSACTION_ERROR

INTERNAL

1004

CREATE_SESSION_ERROR

INTERNAL

1005

PROCESSING_EMPTY_GATES_LIST

INTERNAL

1006

FILTERING_IS_FAILED

INTERNAL

1007

CHECKING_IS_FAILED

INTERNAL

1008

SECURE_3D_FAILED

INTERNAL

1050

1009

RANDOM_SUM_CHECK_FAILED

INTERNAL

1051

1010

PHONE_CHECK_FAILED

INTERNAL

1057

1011

RANDOM_SUM_CHECK_CANCELLED

INTERNAL

1012

PHONE_CHECK_CANCELLED

INTERNAL

1013

SYSTEM_UNAVAILABLE

INTERNAL

1014

CARDNO_ENROLLED_CHECK_FAILED

INTERNAL

1058

1015

SECURE_3D_TIMEOUT

INTERNAL

1016

MPI_STATUS_CHECK_FAILED

INTERNAL

1059

1017

ECI_STATUS_CHECK_FAILED

INTERNAL

1060

1018

CAVV_STATUS_CHECK_FAILED

INTERNAL

1061

1019

GATE_DESCRIPTOR_CHECK_CANCELLED

INTERNAL

1020

GATE_DESCRIPTOR_CHECK_FAILED

INTERNAL

1062

1021

RAPIDA_BALANCE_CHECK_FAILED

INTERNAL

2001

PROCESSOR_BAD_MESSAGE

INTERNAL

2002

PROCESSOR_CONNECT_TIME_OUT

INTERNAL

2003

PROCESSOR_GATE_IO_ERROR_ON_RESPONSE

INTERNAL

2004

PROCESSOR_CAN_NOT_GET_EXTERNAL_ID

INTERNAL

2005

PROCESSOR_OR_GATE_NOT_CONFIGURED_PROPERLY

INTERNAL

2006

PROCESSOR_ERROR_ON_GATE

INTERNAL

2007

PROCESSOR_NETWORK_PROBLEM

INTERNAL

2008

PROCESSOR_INTERNAL_ERROR

INTERNAL

3001

PROCESS_CALLBACK_UNKNOWN_RESULT_TYPE

INTERNAL

3002

PROCESS_CALLBACK_NOT_VERIFIED

INTERNAL

10000

Transaction was declined

INTERNAL

N/A

project disabled

INTERNAL

N/A

traffic disabled

INTERNAL

N/A

end point disabled

INTERNAL

N/A

merchant disabled

INTERNAL

N/A

gate not found

INTERNAL

N/A

zero weights

INTERNAL

N/A

native rebill support check failed

INTERNAL

N/A

Gate recurrent processor mismatch

INTERNAL

N/A

Gate recurrent mid mismatch

INTERNAL

10002

Credit card blacklisted

FILTER

1022

10003

End point limit is reached. Transaction can be processed only tomorrow.

FILTER

1014

10004

End point limit is reached. Transaction can be processed only next month.

FILTER

1015

10010

Client has bought this item already.

FILTER

1018

10011

Client (card) has bought this item already during period.

FILTER

1020

10012

Client (bin and e-mail) has bought this item already during period.

FILTER

1021

10024

To many card numbers from one IP and e-mail

FILTER

1034

10025

Customer e-mail, IP and holder filtered

FILTER

1035

10027

Issuer country in blacklist

FILTER

10028

Country in blacklist

FILTER

10029

Credit card issuer blacklisted

FILTER

1039

10030

IP address blacklisted

FILTER

1040

10031

Email blacklisted

FILTER

1041

10033

Email server blacklisted

FILTER

10046

Disloyal customer

FILTER

10067

Destination credit card blacklisted

FILTER

1077

10068

Email blacklisted

FILTER

1078

10069

Destination blacklisted

FILTER

1079

10094

Credit card blacklisted

FILTER

1104

10095

Destination credit card blacklisted

FILTER

1105

10096

IP address blacklisted

FILTER

1106

10097

Email blacklisted

FILTER

1107

10098

Destination blacklisted

FILTER

1108

10106

Merchant daily total limit reached

FILTER

1116

10107

Merchant monthly total limit reached

FILTER

1117

10108

Merchant daily 3D-Secure limit reached

FILTER

1118

10109

Merchant monthly 3D-Secure limit reached

FILTER

1119

10110

Merchant daily non 3D-Secure limit reached

FILTER

1120

10111

Merchant monthly non 3D-Secure limit reached

FILTER

1121

10113

Billing country in blacklist

FILTER

10116

Merchant daily total limit for processor reached

FILTER

1126

10117

Merchant monthly total limit for processor reached

FILTER

1127

10118

Merchant daily 3D-Secure limit for processor reached

FILTER

1128

10119

Merchant monthly 3D-Secure limit for processor reached

FILTER

1129

10120

Merchant daily non 3D-Secure limit for processor reached

FILTER

1130

10121

Merchant monthly non 3D-Secure limit for processor reached

FILTER

1131

10125

Destination credit card issuer blacklisted

FILTER

1135

10128

Total filter score reached threshold (100)

FILTER

1138

10130

Merchant daily payout limit reached

FILTER

1140

10131

Merchant monthly payout limit reached

FILTER

1141

10132

Merchant daily payout limit for processor reached

FILTER

1142

10133

Merchant monthly payout limit for processor reached

FILTER

1143

10134

Limit reached

FILTER

1144

10135

PSP rules violation for no CVV transaction(CANCEL)

FILTER

1145

10136

PSP rules violation for no CVV transaction(PICKUP)

FILTER

1146

10137

Billing country blacklisted for merchant

FILTER

10138

IP-address country blacklisted for merchant

FILTER

10139

Customer e-mail blacklisted for merchant

FILTER

10140

Customer fingerprint blacklisted for merchant

FILTER

10141

Customer ip-address blacklisted for merchant

FILTER

10142

Customer purpose blacklisted for merchant

FILTER

10143

Destination card bin blacklisted for merchant

FILTER

10144

Destination card country blacklisted for merchant

FILTER

10145

Destination card number blacklisted for merchant

FILTER

10146

Destination card type blacklisted for merchant

FILTER

10147

E-mail domain blacklisted for merchant

FILTER

10148

Source card bin blacklisted for merchant

FILTER

10149

Source card country blacklisted for merchant

FILTER

10150

Source card number blacklisted for merchant

FILTER

10151

Source card type blacklisted for merchant

FILTER

10152

Merchant loyal customer e-mail check failed

FILTER

10153

Merchant loyal customer purpose check failed

FILTER

10154

Merchant loyal destination card number check failed

FILTER

10155

Merchant loyal source card number check failed

FILTER

10156

Customer e-mail blacklisted for manager

FILTER

10157

Customer fingerprint blacklisted for manager

FILTER

10158

Customer ip-address blacklisted for manager

FILTER

10159

Customer purpose blacklisted for manager

FILTER

10160

Destination card number blacklisted for manager

FILTER

10161

E-mail domain blacklisted for manager

FILTER

10162

Source card number blacklisted for manager

FILTER

10163

Manager loyal customer e-mail check failed

FILTER

10164

Manager loyal customer purpose check failed

FILTER

10165

Manager loyal destination card number check failed

FILTER

10166

Manager loyal source card number check failed

FILTER

10168

Merchant loyal customer e-mail + source card number end check failed

FILTER

10169

Customer e-mail + source card number blacklisted for merchant

FILTER

10183

Merchant loyal customer e-mail + source card number check failed

FILTER

10184

Merchant loyal customer phone + source card number check failed

FILTER

10185

Merchant loyal customer purpose + source card number check failed

FILTER

10186

Merchant loyal customer fingerprint + source card number check failed

FILTER

10193

Manager loyal customer e-mail + source card number check failed

FILTER

10194

Source card mask blacklisted for merchant

FILTER

10195

Destination card mask blacklisted for merchant

FILTER

10196

Source card mask blacklisted for manager

FILTER

10197

Destination card mask blacklisted for manager

FILTER

10260

Manager loyal destination card mask check failed

FILTER

10261

Merchant loyal source card mask check failed

FILTER

10262

Merchant loyal destination card mask check failed

FILTER

10263

Manager loyal source card mask check failed

FILTER

10271

Customer phone number blacklisted for manager

FILTER

10272

Customer phone number blacklisted for merchant

FILTER

15027

Customer e-mail blacklisted for gate

FILTER

15028

Customer fingerprint blacklisted for gate

FILTER

15029

Customer ip-address blacklisted for gate

FILTER

15030

Customer purpose blacklisted for gate

FILTER

15031

Destination card number blacklisted for gate

FILTER

15032

E-mail domain blacklisted for gate

FILTER

15033

Source card number blacklisted for gate

FILTER

15010

Gate loyal card number check failed

FILTER

15168

Gate loyal destination card mask check failed

FILTER

15169

Gate loyal destination card mask check failed

FILTER

15177

Gate auto loyal customer email check failed

FILTER

15178

Gate loyal source card mask and expiration date check failed

FILTER

15179

Gate loyal source card mask and country billing check failed

FILTER

15180

Gate loyal source card mask extended check failed

FILTER

15181

Gate loyal destination card mask extended check failed

FILTER

18042

Processor loyal source card number check failed

FILTER

18043

Processor loyal destination card number check failed

FILTER

18110

Processor loyal source card mask check failed

FILTER

18111

Processor loyal destination card mask check failed

FILTER

15038

Destination card bin blacklisted for processor

FILTER

15039

Destination card country blacklisted for processor

FILTER

15040

Source card bin blacklisted for processor

FILTER

15041

Source card country blacklisted for processor

FILTER

10001

Duplicate request

FILTER

1007

10090

Visa rules violation for preauthorized transaction(DELAY)

FILTER

1100

15060

Transaction amount is less than gate min allowed amount

FILTER

15019

Transaction amount is greater than gate max allowed amount

FILTER

15062

Billing country blacklisted for gate

FILTER

15063

IP-address country blacklisted for gate

FILTER

15064

Destination card country blacklisted for gate

FILTER

N/A

end point balance reached

FILTER

N/A

all mid limits have been reached

FILTER

N/A

gate skipped in chain for card and error message

FILTER

N/A

gate skipped in chain for card and error

FILTER

N/A

Source card country blacklisted for processor

FILTER

N/A

Reached processing limits capacity please contact your account manager

FILTER

N/A

Reached balance limits capacity please contact your account manager

FILTER

N/A

all gates were filtered out

FILTER

Besides the mentioned errors, handling of system filter codes and text messages should be implemented. Full list of such filters can be found on transaction_filters

* each acquirer has its own error codes list, ask your manager to provide you error codes of the exact acquirer that will be used in Live mode